Iain Davidson
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Help, I have a question and I need an answer
Like your own Help Centre, the Help Centre on the Zendesk website is designed to provide a complete self-service support option -- for your Help Centre. You can search our knowledge base and commu...
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How do I publish my content in other languages?
Here's the workflow for localising your Help Centre in other languages: Get your content translated in the other languages. Configure the Help Centre to support all your languages. Add the transl...
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How do I customise my Help Centre?
You can quickly change the look and feel of the Help Centre using simple WYSIWYG tools such as colour pickers and font choosers. You can also change the way your content is organised with a few mou...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Your community is ready for users
The Help Centre is made up of two parts: a knowledge base and a separate community platform. The community consists of questions and answers organised by topic. Questions can include ideas, tips, o...
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Welcome to your Help Centre!
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit our stuff or delete it if you prefer starting with a blank slate. The He...